Privacy Policy

Last Updated 5/20/2026

Purpose and Scope

Welcome to Ascend Brand Studio LLC ("Company," "we," "us," or "our"). This Privacy Policy ("Policy") outlines how we collect, use, share, and protect your personal information when you visit our website ascendbrandstudio.com and any related subpages (the "Website").

This Policy applies when you:

Visit or browse our Website.
Engage with any features such as chat, user submissions, or electronic messaging on our Website.
Opt into email newsletters or marketing communications.
Purchase services, [website and brand design services, digital products] via our Website.
Interact with our ads or marketing content on third-party websites or platforms.

This Policy does not cover data collected offline or via third-party websites or platforms, including affiliates or service providers.

By accessing or using our Website, you agree to the practices described in this Policy. If you do not agree with this Policy, please do not use our Website.

Age Requirements

We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not submit any personal information to us. If we learn that we have inadvertently collected personal information from someone under 16, we will promptly delete it.

If you believe we have collected such information, please contact us at adestefano@ascendbrandstudio.com

Legal Bases for Processing

We process your personal information only when we have a valid legal basis to do so. Depending on the circumstances, we rely on one or more of the following:

Contract Performance. Processing that is necessary to fulfill a contract with you, such as completing a purchase or delivering a digital product.
Legitimate Interests. Processing that is necessary for our legitimate business interests (such as improving our Website, marketing our services, or preventing fraud), provided those interests are not overridden by your rights.
Consent. Where you have given us clear, affirmative consent to process your data for a specific purpose, such as subscribing to a newsletter or opting into marketing communications. You may withdraw consent at any time.
Legal Obligation. Processing that is necessary for us to comply with applicable laws, regulations, or legal processes.

Information We Collect

We collect various types of personal information from you, which may include:

Voluntarily provided information which may include identifying information such as your name, location, social media handles, and email address
Demographic Information. Age, gender, occupation, etc.

This data is collected directly from you when you provide it (e.g., during registration or purchase) or automatically via cookies and other tracking technologies when you browse our Website.

Sources of Information

Your personal information may be collected from the following sources, including, but not limited to:

Directly from You. When you fill out forms or subscribe to newsletter.
Third Parties:
- Analytics Providers. Such as Google Analytics, to monitor traffic and understand how users interact with our Website.
- Email Marketing Platforms. We collect data through email marketing providers (e.g., FloDesk) when you subscribe to our newsletter or download resources.
Automated Data Collection. We use cookies, web beacons, and similar technologies to collect data on how you interact with our Website and ads, including your browsing behavior, device information, and IP address. We may also collect data through automated tools such as customer feedback tools, survey responses, or affiliate marketing programs. For more detail on our use of cookies and tracking technologies, see Section 7 below.

Cookies, Tracking Technologies, and Affiliate Marketing.

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience and understand how you use our Website. We use the following categories of cookies:

Strictly Necessary Cookies. Required for the Website to function properly (e.g., session management, security). These cookies cannot be disabled.
Performance and Analytics Cookies. Help us understand how visitors interact with our Website by collecting usage data. These cookies are used to improve Website functionality.
Functional Cookies. Allow us to remember your preferences and settings to personalize your experience.

How We Use Your Information

Your personal information may be used for the following purposes:

To deliver marketing and promotional content that may interest you. We send you relevant offers, promotions, and updates about new products, services, or events that align with your interests, based on your data.
To comply with legal obligations and protect our legal rights. We may use your data to comply with applicable laws, regulations, and respond to lawful requests, or to enforce our Terms and Conditions and other agreements.
To manage and administer subscription services. If you subscribe to a membership, newsletter, or service, we use your data to manage billing cycles, renewals, and account status.
To support customer relationship management (CRM) activities. We may use your data in our CRM system (Dubsado, Asana) to maintain customer profiles, track interactions, and deliver personalized customer support.
To manage and optimize advertising campaigns. We may use data collected from cookies and analytics tools to create more relevant ad campaigns and optimize ad targeting strategies across social media or search engines.
To generate testimonials or case studies for marketing purposes. If you have shared positive feedback or testimonials with us, we may use that information (with your consent) to create case studies, testimonials, or other promotional materials.

Data Sharing, Sale, and Sharing

We are committed to being transparent about how your personal information is shared or disclosed. Your personal data may be shared with the following parties for the purposes outlined below:

Service Providers. We may share your information with trusted third-party service providers who assist in the operation of our business, including:
- Email Marketing and Automation Tools. Services like Flodesk to help us manage email communications, deliver newsletters, and automate responses.
- Hosting and IT Support. Web hosting services or IT vendors responsible for maintaining our Website and ensuring its security.
- Analytics Providers. Tools such as Google Analytics to help us understand Website performance and user behavior.
Advertising Networks and Social Media Platforms. To deliver more personalized ads, we may share information (e.g., device data, browsing history) with:
- Ad Networks. Such as Google Ads, Facebook Ads, or other advertising networks to serve you targeted ads.
- Social Media Platforms. We may use features like Facebook or Pinterest Pixels or LinkedIn Insights to track user engagement and optimize our advertising efforts.
Legal Authorities. We may disclose your personal information when required to do so by law, regulation, or legal process, including:
- In response to a court order, subpoena, or other governmental request.
- To protect our legal rights, privacy, safety, or property, or that of our employees, customers, or others.
Non-Personally Identifiable Information. We may share aggregated or de-identified data that cannot reasonably be used to identify you. This type of information may be shared freely with third parties for analytics, research, or marketing purposes.
Consent-Based Sharing. In any other situation where we need to share your personal information, we will do so only with your explicit consent.

Sale and Sharing of Personal Information

We do not sell your personal information to third parties.

International Data Transfers

If you are located outside the United States, your personal data may be transferred to and processed in the United States or other countries where our third-party service providers operate. We take steps to ensure such transfers comply with applicable data protection laws, such as the GDPR, by implementing standard contractual clauses or similar legal mechanisms.

Consumer Rights

You have certain rights regarding your personal data under applicable privacy laws. The specific rights available to you depend on your jurisdiction.

Rights Available to All Users

Right to Access. Request access to the personal data we hold about you.
Right to Correction. Request correction of inaccurate or incomplete data.
Right to Deletion. Request the deletion of your personal data (subject to legal exceptions).
Right to Opt-Out. Opt out of the sale or sharing of your data or targeted advertising. See Section 9 for available opt-out methods.
Right to Data Portability. Request transfer of your data to another provider in a commonly used format.

Additional Rights for California Residents (CCPA/CPRA)

Right to Know. Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share your data.
Right to Limit Use of Sensitive Personal Information. Direct us to limit the use and disclosure of your sensitive personal information to purposes necessary to provide the services you request.
Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.
Right to Opt Out of Sale and Sharing. Opt out of both the sale of your personal information and the sharing of your personal information for cross-context behavioral advertising.

Additional Rights for EU/UK Residents (GDPR/UK GDPR)

Right to Restrict Processing. Request that we restrict the processing of your personal data in certain circumstances (e.g., while we verify the accuracy of your data).
Right to Object. Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent. Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of processing conducted before withdrawal.
Right to Lodge a Complaint. File a complaint with your local data protection supervisory authority.

Do Not Track and Global Privacy Control (GPC)

Our Website honors Global Privacy Control (GPC) signals. When we detect a GPC signal from your browser, we will treat it as a valid opt-out request for the sale and sharing of personal information associated with that browser, as required by applicable law.

With respect to Do Not Track (DNT) browser signals, there is currently no industry-wide standard for how websites should respond to DNT signals. We will update this Policy if a uniform standard is adopted.

For more details on GPC, visit https://globalprivacycontrol.org.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse, including encryption, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

You are responsible for keeping your account credentials secure. We are not liable for any unauthorized access resulting from your failure to safeguard your login information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page reflects the latest version. If material changes are made, we will notify you via email or post a notice on our Website.

Your continued use of the Website following such changes indicates your acceptance of the updated Policy.

If you have any questions, concerns, or would like to exercise your privacy rights, you can reach us using the following contact methods:

Email: adestefano@ascendbrandstudio.com